UPDATED JULY 17, 2020
WE ARE BACK OPEN FOR BUSINESS! Please refer to your email for specifics on protocol for in-office appointments. We are also able to continue to offer tele-health for most insurances through the end of the year.
UPDATED JUNE 24, 2020
As of today, one of our employees has tested positive for COVID-19. We are immediately closing the office and Serv-Pro will be coming to sanitize the office prior to re-opening. At this time, all employees of WWG will be conducting telehealth appointments until July 13, 2020. We will email once again if this changes.
Please know we are taking every action necessary to provide a safe environment for you to return to in-office, but understand if you feel unsafe doing so. Insurance companies will most likely continue to extend telehealth coverage until this emergency is over. If you would like to participate in telehealth appointments until you are comfortable returning to the office, please let your therapist or the office know.
We are sending prayers and love to all of our WWG family during this time.
UPDATED JUNE 22, 2020
As some of you may be aware, we have an employee that is currently symptomatic of COVID-19. Until we know more, the office is moving to ALL TELEHEALTH appointments for tomorrow. Test results should be back before the end of business day tomorrow. We will send out a second email at that time. Please be looking out for that email tomorrow evening.
Please know we are taking this very serious and ask for your patience through this time.
To access your Telehealth appointment, you will go to our website at www.warriorwellnessgroup.com and click on "Telehealth Appointments". Once you do, you will see a list of the therapists. You will then click on your therapist's name and it will place you in the "Waiting Room". If you have any issues with this process, please email your therapist at their individual email address. If you do not want to do your appointment by Telehealth and would prefer to wait, please contact your individual therapist to communicate this.
Cherie Hickey, Owner
Warrior Wellness Group
Updated April 30, 2020
As of today, we will be reopening the office on May 18th for in office visits. At that time, you will have the option to use Telehealth or in office visits until May 31, 2020. At that time, insurance will no longer cover Telehealth and all appointments will move to in office visits only. We will update you if this changes. Between May 18 and May 31, please communicate directly with your therapist on which type you prefer to use. Thank you and see you soon!
~Cherie Hickey, Owner
Updated March 20, 2020
As of today, the Office of Civil Rights (OCR) announced that we are able to provide services through any means necessary. This can be a telephone call, Facetime, Thera-LINK (HIPAA compliant), or any other means you see necessary. We are buckling down on exposure, but we are here however you need us.
With that being said, please email your therapist directly regardless of day, to request therapy services. We are all "on call" and can reach out to you any day it is necessary. For the time being, if you have a scheduled appointment in office, we are still here. We are asking all of you that if you cannot make your appointment in person, PLEASE allow us to use telehealth to provide services. We are a small business and this time is greatly impacting us, as it is you. We don't care if you are in your pajamas or sitting on the couch. We want you to have the access you need to therapeutic services.
With that being said, if you are symptomatic AT ALL (symptoms of COVID-19, allergies, sinus issues, etc.), we will be unable to see you in office. We encourage you to use telehealth during your scheduled time. We will do our best to reduce exposure to any virus or ailment during this unsure time.
We will be reaching out if we make a decision to close the office completely. Right now, we are able to provide a clean and secure environment. Your therapist will meet you directly at your appointed time and walk you to their office, as well as walk you out.